WARRANTY
Original owner — Non Transferable
Thermalweld guarantees it will permanently repair a blown head gasket, cracked head, or block. If in the first 30 days Thermalweld fails to repair your vehicle, send a request to technicalsupport@thermalweld.com for a full refund or call for a free re-treatment. For a refund, written proof from from an ASE certified mechanic, stating that the head gasket is still damaged may be required. The re-treatment will be sent at no additional charge (including shipping) with no hassles. Any time after the 30 days, if the Thermalweld fails at any point during the time you own your vehicle, we will send you an additional one time re-treatment for a $15.00 shipping & handling fee.
Money-back guarantee
30-day money-back guarantee. After 30 days automatically converts to an unconditional lifetime warranty. The warranty is valid for the original owner only.
Failed Treatment/Retreat/Refund Policy
Failed treatment
If you feel the treatment process has failed, contact technical support.
Technical Support will first make sure the directions were followed correctly and then perform a diagnostic review of your current situation.
In most cases, we’ll be able to identify an underlying problem that has gone undetected.
New procedural guidelines will be provided for a re-treatment.
If technical support is unable to resolve the problem with the second treatment, a 100% refund will be credited back to your account.
For a refund for a Cadillac Northstar Kit, the bleeder assembly must be returned.
Retreatments
If Thermalweld fails after the initial 30 days, we will provide a one time re-treatment, the fee for the re-treatmemt is $15.
RETURNS: Returns must be sent within 30 days of purchase, and must be in the the original condition. Customer is responsible for the shipping fee. Due to our free shipping & no tax policy, there is a 20% restocking fee on all purchases.
Refund Request
Legal Notice
All notices from THERMALWELD to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to THERMALWELD shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at:
Delivery shall be deemed to have been made by You to THERMALWELD five (5) days after the date sent.
Copyright Notice
All content appearing on this Web site is the property of THERMALWELD.
Copyright © 2024 THERMALWELD All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice:
Trademarks
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by THERMALWELD. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of THERMALWELD or any third party, except as expressly granted herein.
Terms of Use
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. THERMALWELD and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if THERMALWELD believes that customer conduct violates applicable law or is harmful to the interests of THERMALWELD and its subsidiaries.
Privacy Policy
We value your privacy and are committed to protecting your personal information from any kind of misuse. When you place the order for THERMALWELD or try to contact us to clarify your queries about the product, we only ask for the information necessary to fulfill your orders and provide support. Rest assured that your data is completely safe with us. We never share or sell your personal information with third parties. Your privacy matters to us the most, and we strive to ensure that your data is protected at all times.
Shipping and Delivery
At this time, THERMALWELD ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, THERMALWELD ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
International
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. THERMALWELD is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
Warranties
The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. THERMALWELD makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or it’s Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements.
THERMALWELD SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL THERMALWELD BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
— OR Depending on State —
The information and content on this server is provided “as is” with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by THERMALWELD.
The references and descriptions of products or services within the Web site materials are provided “as is” without any warranty of any kind, either express or implied. THERMALWELD is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information (“advertisers”), and not THERMALWELD. The inclusion of material on this server does not imply any endorsement by THERMALWELD, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although THERMALWELD tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.
Payment Policy
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). THERMALWELD reserves the right to change its payment procedures at any time without prior notice to you.
Miscellaneous
VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. THERMALWELD and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of THERMALWELD shall apply and both parties shall consent to the jurisdiction of said State’s courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and THERMALWELD with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and THERMALWELD with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by THERMALWELDIf any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.